KVKK Metni

This Disclosure Text is primarily prepared in accordance with the Law No. 6698 on the Protection of Personal Data ("KVKK") to explain:

1. What types of data (seyranhalı) collects through the website www.seyranhali.com ("www.seyranhali.com"), how your collected data is used, and with whom www.seyranhali.com may share your data;

2. What your rights are regarding the data processed by seyranhalı and how you can exercise these rights;

3. How you can change your positive or negative preferences regarding the receipt of electronic commercial communications.

In order to provide better service to you, our Members; to manage and complete your order processes and ensure communication with you; to provide information about products, services, campaigns, and promotions; to better understand your shopping preferences, perform trend and statistical analyses, and strengthen the security of the Site; and for the purpose of fulfilling our legal obligations arising from relevant legislation, including Law No. 5651 on Regulating Broadcasting in the Internet Environment and Fighting Against Crimes Committed through Such Broadcasting, Law No. 6563 on the Regulation of Electronic Commerce, the Turkish Penal Code No. 5237, and the Law No. 6698 on the Protection of Personal Data and their secondary legislation; we process certain data that directly or indirectly identifies the Member, including but not limited to your name, surname, e-mail address, telephone number, gender, date of birth, T.R. ID number, tax identification number, personal interests, billing and delivery addresses, and information authorized to be shared via social media channels if you connect through them.

Apart from this data, we collect and process aggregate statistical data that does not contain personal information, such as the frequency and times of Site visits, order times and IP addresses at the time of ordering, and statistics of visited product pages and ordered products, for the purpose of analyzing and understanding visitor movements and preferences.

We process and store this personal data so that you can benefit from the services offered on the Site, provided that your explicit consent is obtained, or if it is directly related to the establishment or performance of the contract we have with you, or if data processing is mandatory for our legitimate interests without harming your fundamental rights and freedoms, within the scope and purposes determined by this KVKK Disclosure, and by taking appropriate information security measures.

We use certain data collected in our database in accordance with relevant legal regulations for periodic campaign activities to be sent at certain intervals, the design of special promotional activities for customer profiles, and customer classification studies to prevent the transmission of unsolicited e-mails.

When you use a credit card to pay for a product, you agree to share your credit card number, expiration date, CVV2 code, and similar information with banks. However, credit card and/or debit card information used during order creation is not stored in our systems in any way.

If you request a customer record to be created by providing your contact information in our stores, your personal data may be collected verbally during your meetings with store employees. Your personal data collected within the scope of customer registration processes may be used to verify your contact information; and in line with your explicit consent, it may be processed to create special campaigns and promotions suitable for your consumer behavior, to directly transmit commercial electronic messages for marketing purposes regarding our products and services, and to create and track necessary records in our systems to facilitate your return and exchange processes.

www.seyranhali.com is free to keep any record belonging to a terminated membership account, provided that it is anonymized. Once data is anonymized, it loses the characteristic of identifying a person and is not considered personal data in this sense. The Member cannot claim any rights or compensation regarding anonymized records.

We may share your personal data with third parties (companies providing cargo, delivery, call center, database, etc. services) with whom we cooperate to provide our services, and with state authorities as required by our legal obligations. www.seyranhali.com may share your personal data regarding your visit to the Site or membership, and traffic information such as your browsing information, with public institutions and organizations legally authorized to request this information for your security and to fulfill www.seyranhali.com's legal obligations. However, we will not use your personal data for any commercial purpose or share it with third parties, except for the activities listed above and cases required by the relevant legislation.

www.seyranhali.com is obliged to keep Member information that it must legally store. Nevertheless, the Member’s rights to be informed about their personal data, to access this data, to request its correction or deletion, and to request information on whether it is used in accordance with its purposes are reserved.

To the extent that your personal data is processed by www.seyranhali.com and www.seyranhali.com processes your data as a data controller, in accordance with Article 11 of the KVKK, you may apply in writing to the contact address on the contact page, or by sending an e-mail to www.seyranhali.com using a registered electronic mail (KEP) address, secure electronic signature, mobile signature, or the e-mail address you shared with us during membership and which is registered in our systems, to exercise the following rights:

1. Learn whether any of your personal data is being processed;

2. Request information regarding personal data processing activities;

3. Learn the purposes of processing your personal data;

4. Learn the third parties to whom personal data has been transferred domestically or abroad;

5. Request correction of personal data if it is incomplete or incorrectly processed;

6. Request the deletion or destruction of personal data if the reasons requiring processing no longer exist or if the Company lacks a legal basis or legitimate interest to process said data;

7. Request the Company to ensure that third parties authorized by the Company and processing personal data respect your rights under this section;

8. Object to adverse results that may arise from the processing of personal data through automated systems; and

9. Request compensation for damages if you suffer a loss due to the unlawful processing of your personal data.

You can always update your membership and communication preferences by logging into the system.

www.seyranhali.com takes necessary precautions against unauthorized access to personal data or the loss, misuse, disclosure, alteration, or destruction of this information for the purpose of protecting personal data. It undertakes to keep your personal data confidential, to take all necessary physical, technical, and administrative measures to ensure confidentiality and security, and to show due diligence. Despite taking the necessary information security measures, if personal data is damaged or falls into the hands of third parties as a result of attacks on the Site and the system, it will immediately notify you and the Personal Data Protection Board and take the necessary measures.

www.seyranhali.com may make changes to this KVKK Disclosure at any time. These changes become effective immediately upon the publication of the revised new provisions and/or policies on the Site. In the event of such a change, you, our members, will be informed accordingly.